Since 1990, various laws and guidelines have led to legislation that specifies the requirement of documentation for all manufactured products:

• Product Liability Law.
• Marking.
• Mandatory Instructions.
• EU Guidelines for machines.
• Unit Safety Law.

Effective documentation results in cost savings in many areas:

• Use of documentation in the Sales Department, Hotline and Spare Parts Department.
• Improved product quality and reduced service costs due to standardised build instructions.
• Unified documentation structure due to templates and guidelines.
• Use of effective data logistics.
• Use of experienced Authors and Illustrators.

Understandable, user-oriented documentation leads to increased customer satisfaction:

• The target group must remain paramount during the production of documentation.
• Poor, confusing documentation has a negative effect on the product.
• By developing a standard layout, Corporate Identity guidelines are observed. The document is assigned clearly to the product or the company.